Please read these Terms & Conditions carefully before using soju23. By creating an account and using our services, you agree to be bound by these terms.
In these Terms & Conditions, unless the context otherwise requires, the following expressions shall have the following meanings:
By accessing, registering with, or using soju23, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions, together with our Privacy Policy and Responsible Gaming Policy. If you do not agree with any part of these terms, you must not use our Services.
We reserve the right to amend, modify, or update these Terms & Conditions at any time without prior notice. Amended terms become effective immediately upon posting to the Website. Your continued use of our Services following any changes constitutes acceptance of those changes. It is your responsibility to review these terms regularly.
These Terms & Conditions constitute a legally binding agreement between you and soju23. By using our Services, you represent and warrant that you have the legal capacity to enter into this agreement.
To register and use soju23, you must meet the following eligibility requirements:
soju23 reserves the right to verify your identity, age, and residency status at any time. You may be required to provide documentation including government-issued identification, proof of address, and proof of payment method ownership. Failure to provide requested documentation within a reasonable timeframe may result in account suspension or closure.
The following persons are prohibited from using soju23:
To use soju23, you must register for an Account by providing accurate, current, and complete information including your full name, date of birth, email address, phone number, and residential address. You may only register one Account. Multiple accounts by the same individual are strictly prohibited and may result in closure of all accounts and forfeiture of balances.
You are responsible for maintaining the confidentiality of your account credentials (username and password). You must not share your credentials with any third party. You are fully responsible for all activities that occur under your Account, whether authorized by you or not. You must notify us immediately of any unauthorized use of your Account.
You must ensure that all information provided to soju23 remains accurate and up to date. You must notify us immediately of any changes to your personal information. Providing false, inaccurate, or misleading information constitutes a breach of these Terms and may result in immediate account closure and forfeiture of funds.
You may close your Account at any time by contacting customer support. Upon closure, you must withdraw all remaining funds from your Account within 30 days. Accounts with zero balance will be closed immediately. Accounts with remaining balance that are not withdrawn within 30 days may be subject to administrative fees.
You may fund your Account using the payment methods available on the soju23 platform, including bank transfers via BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, and e-wallets including OVO, DANA, and GoPay. All deposits are subject to minimum and maximum limits as displayed on the Website.
Deposits must be made from a payment method registered in your own name. Third-party deposits are strictly prohibited. soju23 reserves the right to reject deposits from payment methods not registered to the Account holder.
Deposited funds are reflected in your Account balance upon successful processing. Processing times vary by payment method. soju23 does not charge fees for deposits, though your payment provider may impose charges.
You may request withdrawal of funds from your Account at any time, subject to these Terms. Withdrawals are processed to the same payment method used for deposit whenever possible. Withdrawals to third-party accounts are prohibited.
Withdrawal requests are subject to verification procedures including identity verification, source of funds verification, and gameplay review. soju23 aims to process withdrawal requests within 24 hours, though processing times may vary depending on the payment method and verification requirements.
Minimum and maximum withdrawal limits apply as specified on the Website. soju23 reserves the right to refuse withdrawal requests that do not meet the specified requirements or that are suspected of being connected to fraudulent activity, money laundering, or other illegal activities.
Funds derived from bonuses or promotions may be subject to wagering requirements before withdrawal. You must meet all stated wagering requirements before requesting withdrawal of bonus-derived funds. Failure to complete wagering requirements will result in forfeiture of bonus funds and any winnings derived from those funds.
soju23 may offer bonuses, promotions, and other incentives from time to time. All bonuses and promotions are subject to specific terms and conditions which will be clearly stated at the time of offer. By participating in any bonus or promotion, you agree to be bound by the applicable terms.
Bonuses are intended for recreational players only. Bonus abuse, including but not limited to creating multiple accounts to claim multiple bonuses, coordinated betting patterns, or any other activity designed to exploit promotional offers, is strictly prohibited and may result in forfeiture of bonuses, winnings, and account closure.
soju23 reserves the right to modify, suspend, or cancel any bonus or promotion at any time without prior notice. We reserve the right to exclude certain players from participating in bonuses and promotions at our sole discretion.
Unless otherwise stated, only one bonus may be active per Account at any given time. Wagering with active bonus funds may be restricted to certain games or betting markets as specified in the bonus terms.
All bets are subject to acceptance by soju23. We reserve the right to refuse or limit any bet at our discretion, particularly in cases of suspected error, fraud, or rule violation. Once a bet is confirmed and accepted, it cannot be canceled or modified except as provided in these Terms.
You are responsible for ensuring the accuracy of your bets before confirmation. soju23 is not responsible for user errors in placing bets. If a bet is placed incorrectly due to a technical error on our platform, we will void the bet and refund stakes.
All bets are settled based on official results from the relevant governing bodies or data providers. In cases where official results are disputed or unavailable, soju23 reserves the right to delay settlement until official confirmation is obtained or to settle bets based on the best available information.
If an event is canceled, postponed, or abandoned, bets will be voided and stakes refunded unless otherwise specified in the specific sport or game rules. Winning bets are credited to your Account balance automatically upon settlement.
In the event of technical malfunction, system error, or any other technical issue that affects the fairness or integrity of betting or gaming, soju23 reserves the right to void affected bets and refund stakes. This includes but is not limited to display errors, incorrect odds, software glitches, and communication failures.
soju23 is committed to promoting responsible gaming and preventing problem gambling. We provide a range of tools to help you control your gambling activity, including deposit limits, loss limits, session time limits, and self-exclusion options. These tools are available through your Account settings or by contacting customer support.
Gambling should be an enjoyable form of entertainment, not a way to make money or solve financial problems. If you feel that your gambling is becoming problematic, we encourage you to use our responsible gaming tools or seek professional help. You can contact our support team for assistance in activating responsible gaming controls or for information about professional gambling support services.
Self-exclusion requests are processed immediately upon receipt. During a self-exclusion period, you will not be able to access your Account, and you will not receive marketing communications from soju23. Self-exclusion periods cannot be reversed or shortened once activated.
For more information about responsible gaming and the tools available to you, please visit our Responsible Gaming page.
The following activities are strictly prohibited when using soju23:
Violation of any of these prohibitions may result in immediate account suspension or closure, forfeiture of funds, and potential legal action. soju23 reserves the right to report suspected illegal activity to relevant law enforcement authorities.
All content on the soju23 website, including but not limited to text, graphics, logos, images, software, and data compilations, is the property of soju23 or its content suppliers and is protected by international copyright, trademark, and other intellectual property laws.
You are granted a limited, non-exclusive, non-transferable license to access and use the Website and Services for personal, non-commercial purposes only. You may not reproduce, distribute, modify, transmit, display, perform, publish, license, create derivative works from, or sell any content obtained from soju23 without our express written permission.
The soju23 name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of soju23. You may not use these marks without our prior written permission.
To the fullest extent permitted by applicable law, soju23 and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising out of or related to your use of or inability to use the Services.
soju23 is not responsible for any losses arising from unauthorized access to your Account, provided that we have implemented reasonable security measures. You are responsible for maintaining the security of your account credentials.
We do not guarantee that the Services will be uninterrupted, timely, secure, or error-free. We do not warrant that the results obtained from the use of the Services will be accurate or reliable. Technical difficulties, system maintenance, or other factors may cause temporary service interruptions.
In no event shall soju23's total liability to you for all damages, losses, and causes of action exceed the amount you have deposited into your Account in the three months preceding the event giving rise to the liability.
If you have a complaint or dispute regarding any aspect of soju23 Services, you must first contact our customer support team through the contact methods provided on our Website. We will make reasonable efforts to resolve your complaint in a fair and timely manner.
All complaints should be submitted in writing (via email or live chat) and include your account details, a description of the issue, and any supporting evidence. We aim to respond to all complaints within 48 hours and resolve them within 7 business days wherever possible.
If we are unable to resolve your complaint to your satisfaction, you may escalate the matter in accordance with applicable consumer protection laws in Indonesia.
These Terms & Conditions shall be governed by and construed in accordance with the laws applicable to online gambling services in Indonesia. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts in Indonesia.
If any provision of these Terms is found to be invalid or unenforceable under applicable law, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if such modification is not possible, such provision shall be severed from these Terms without affecting the validity or enforceability of the remaining provisions.
If you have any questions about these Terms & Conditions or require assistance, please contact us:
Our customer support team is available 24 hours a day, 7 days a week to assist with any questions or concerns.
You must be at least 21 years of age to register and use soju23. Age verification is mandatory.
Each person may hold only one account. Multiple accounts will result in closure and forfeiture of funds.
We provide tools for deposit limits, self-exclusion, and session controls to promote responsible gambling.
All deposits and withdrawals must be from payment methods registered in your own name.
All bonuses are subject to specific wagering requirements. Bonus abuse results in forfeiture.
Cheating, collusion, and use of automated systems are strictly prohibited and will result in account closure.
Our customer support team is available 24/7 to answer any questions about our Terms & Conditions or to help you with your account.